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Six Questions to Ask a Prospective Appliance Repair Service


It is never convenient to have an appliance break, and hiring an unqualified repair company can add even more stress to the situation. When faced with a broken item in your home, be sure to hire a professional who can get the necessary fixes done quickly and accurately. By asking a few key questions, customers can easily identify credible companies and take the guesswork out of the search. So, when interviewing a prospective company, be sure to ask these questions Appliance repair :

Do you have any references?

It is a good sign when an appliance repair company is willing to share a couple of references with prospective clients. Be sure to follow-up by calling a few of their past customers and verifying that the reviews are both positive and credible. If the company refuses to provide any references, it is a red flag.

Do you offer any warranties for your services?

Clients never want to find themselves in a situation where they have paid hefty repair costs only to find that the appliance breaks down again shortly after. Be sure the company offers a warranty or guarantee for any services they provide.

How much would it cost to replace a (insert specific part with make and model here)?

By inquiring about a particular service, clients can find out what kinds of charges the company factors into its billing fees. Ask them to break down their estimate and share what they would charge for the part, for labor, and for any other fees. Inquiring about the same part and service with several different companies also provides the customer with an efficient way of comparing prices.

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